ConversionOps provides AI-powered lead conversion infrastructure for real estate agents and brokerages. The service includes AI response generation, lead qualification, appointment booking, CRM synchronization, and analytics. The service operates via SMS, voice, and web channels using Twilio, Google Vertex AI, and related providers.
You may use ConversionOps only for lawful lead conversion activities related to real estate. You may not use the service to send unsolicited communications, violate TCPA or Fair Housing regulations, transmit harmful content, reverse engineer the platform, or resell access without written authorization. Violation of these terms results in immediate account suspension.
While ConversionOps enforces TCPA quiet hours and opt-out detection automatically, you remain responsible for (1) obtaining valid consent before leads are entered into the system, (2) maintaining accurate contact records, (3) complying with state-specific telemarketing laws, and (4) ensuring your use of the platform complies with the Fair Housing Act. ConversionOps provides compliance infrastructure but does not provide legal advice.
Setup fees are one-time and non-refundable once onboarding begins. Monthly subscription fees are billed in advance and non-refundable for partial months. You may cancel at any time; cancellation takes effect at the end of the current billing period. Overdue invoices incur 1.5% monthly interest. Prices are exclusive of applicable taxes.
You own your lead data, conversation transcripts, and workspace configuration. ConversionOps processes this data on your behalf under the terms of our Data Processing Agreement (available on request). Upon cancellation, you may export your data within 90 days; after that, data is deleted per our retention policy. ConversionOps owns its platform, AI models, and infrastructure.
ConversionOps is not liable for indirect, incidental, special, or consequential damages. Our total liability for any claim shall not exceed the fees paid in the three months preceding the claim. We are not liable for outages caused by third-party providers (Twilio, Google Cloud, Stripe) or for leads that do not convert. The service is provided "as is" without warranty of any kind beyond what is explicitly stated in an SLA agreement.
Either party may terminate this agreement with 30 days written notice. ConversionOps may terminate immediately for: TCPA violations, non-payment exceeding 15 days, illegal use, or abuse of platform resources. Upon termination, your access is suspended immediately and data is retained per the Privacy Policy retention schedule.
We may update these terms with 30 days notice via email. Continued use after the effective date constitutes acceptance. Material changes (pricing, data practices) require explicit acknowledgment in the dashboard.
These terms are governed by the laws of India. Disputes shall first be referred to mediation, and if unresolved, settled by arbitration under the Arbitration and Conciliation Act, 1996, seated in Bengaluru, Karnataka. Courts in Bengaluru shall have exclusive jurisdiction over matters not subject to arbitration.
For terms questions or legal notices: hello@conversionops.in. Registered address: ConversionOps Pvt. Ltd., Bengaluru, Karnataka, India.